Crisis Lines 


Mental Health Crisis Line(Ages 16+)  Ottawa (613) 722-6914 – Outside Ottawa 1-866-996-0991
24/7 *Most immediate access to a range of mental health services  *Mobile Crisis Team

Services are designed to support people in their own environment & minimize hospitalization.
If you or someone you know is experiencing – Situational Crisis, Psychosis, Severe Depression or Anxiety, or Suicidal thoughts (not needing immediate attention) contact the crisis line for support & referral to services.

Ottawa Distress Centre   –  24/7 Crisis Line  613) 238-3311
Crisis Line Specialists provide unbiased and non-judgmental support for anyone facing any type of life challenge.   All calls confidential.  “If you or someone you know is struggling to cope, we can help.”  

Youth Services Bureau of Ottawa(Ages 12-18) – 24/7 Crisis Line (613) 260-2360/ 1-877-377-7775
Youth in crisis — or anyone concerned about them — can talk to someone who understands and wants to help.  Supportive listening, crisis counselling, referrals and more.   General line (613) 729-1000 

Youth Services Bureau Online Crisis Chat Service – Thursdays to Sundays, 4 p.m. to 10 p.m.
Mobile Interventions:  7 days a week, 2:00 p.m. to 10 p.m.


Accessing Treatment 

* Your link to services within the healthcare system is your GP/Paediatrician 
* Mental Health Crisis Line – can help link to services

* Walk-In Clinics – some will provide referrals
* Private Psychologists – do not require referral- OHIP does not cover- Private Insurance may 

* The Ottawa Hospital – Civic & General Campus – Separate Psychiatric Emergency
Ages 16+ having a psychiatric emergency, but otherwise medically stable, requiring assessment by psychiatric staff

Health Care Connects –  If you do not have a GP this is an avenue to find one.  – Listing of Mental Health Resources in Ottawa.

Mental Health Helpline – 1-866-531-2600 – a service of ConnexOntario 
The Mental Health Helpline provides information about mental health services in Ontario

*Live answer 24/7, confidential 
*Information and Referral Specialist will answer your call, email or web chat 24/7 
*Provide information about counselling services and supports in your community
*Listen, offer support and provide strategies to help you meet your goals
*Provide basic education about mental illness


Canadian Mental Health Association (CMHA)
Mental Health Information & Referral Service – Contact (613) 737-7791

The MHCSS Intake Workers, along with the staff at CMHA and partner agencies staff, offer information on mental health services, referrals to needed/wanted services, needs assessments, education, advocacy, and consultation to any Ottawa resident.


Canadian Association for Mental Health(CAMH)
Canada’s largest mental health and addiction teaching hospital, as well as one of the world’s leading research centres in the area of addiction and mental health.  CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.

Services include assessment, brief early intervention, residential programs, day treatment, continuing care and family support.

Mood & Anxiety Services(OCD) – Description and Referal process

Access CAMH – (416) 535-8501 and select option 2
*Mental Health & Addictions information  *Eligibility Requirements  *Referral Instructions

Many CAMH services require a referral from a physician or nurse practitioner.  – CAMH referral form and instructions.


Private Practice Treatment Providers

Ottawa Institute of Cognitive Behavioural Therapy (OICBT) – (613) 820-9931 Ext.0
* Intensive Day Treatment Program  Comprehensive Treatment Program including daily ERP, individual & group sessions, family sessions – click link above to see full program.  Also, Individual Therapy Sessions for Cognitive Behavior Therapy with Exposure & Response Prevention.

Birchall Consulting – Hoarding Behavior Intervention Specialist – Counselling & Clutter Coach
613.492.0700, toll-free 1.844.334.6273, or leave a confidential message on Contact Form.
*Councelling for Hoarding Disorder  *Assessments  *Consults  *Emergency Clean Up


Doctor Search  

Tips & List of Questions to Ask to help ensure Best Practice Treatment is being provided.

A Source Listing of Mental Health Professionals who indicate they treat OCD.  The IOCDF does not recommend nor endorse the competence or expertise of anyone listed.  Ask questions! 

Click on links below to search –
College of Psychologists – Record of any complaints registered



Sudden & Severe Onset OCD – PANS/PANDAS – Practical Advice for Practitioners and Parents
What is PANS? – pandas network

Dr. Edwards, MD (Chatham, ON)   (519) 358-1880
Consultant Paediatrician (extensive practice in Autism).  The clinic has extremely active Mental Health Practice that sees large volumes of children to age 17 for – ADHD, anxiety, depression, and related issues.  PANDAS/PANS

Dr. Ayla Wilson, ND (Vancouver, BC)  – 604-662-3335
Phone Consult.  Will work with anyone across Canada.   Antibiotic Treatment for PANDAS/PANS.   Laboratory Testing.

Dr. Marie Matheson, ND (Ottawa, ON) – 613) 761-1600
Professional interest in infectious causes of chronic and complex autoimmune illnesses.  Specialization in Lyme Disease & co-infections.  PANDAS/PANS, Autism (ASD).


Support & Resources  – Support Network for Parents –  Canadian Resources  – PANDAS Physicians Network – Parent Resources, Research – Can Aid in diagnosis of PANDAS/PANS – Cunningham Panel


Specialized OCD Treatment Centres

Frederick W. Thompson Anxiety Disorders Centre (Toronto) for Severe & Impairing OCD.
Residential and Day Treatment Programs.  For those who have significant OCD symptoms that impact their ability to function in day to day life and have not responded to previous treatment.  Open to anyone in Ontario, Ages 18-65.   Must meet eligibility criteria.    

* MD TO MD Phone Consultation  –  Consultation with one of our psychiatrists to discuss a patient’s condition and treatment options, without formally referring the patient to us for consultation.

* Psychiatric Consultation & Care – Available to patients across the province with severe/treatment- resistant OCD.  Patients will meet with one of our team psychiatrists to complete a comprehensive evaluation, and determine appropriate treatment recommendation. This is a one-time appointment for approximately 1-1.5 hours.


The Canadian Treatment Centre for OCD (Montreal)
The national specialized treatment centre for OCD and related disorders throughout the lifespan: children, adolescents, and adults. CTCOCD programs are tailored for persons whose symptoms and related difficulties range from very mild and newly developed to very severe and longstanding. Highly specialized CTCOCD services to optimize recovery involve office-based sessions for most persons.

Intensive treatment programs are available to local and out of town patients who need this service (i.e., prolonged sessions several times weekly or daily).  Home visits are offered to help where symptoms occur.   Additional information about the centre and treatment

Phone or Skype sessions are possible for individuals in remote regions who cannot access specialized care. 

Psychiatric and pharmacological consultation and treatment are available with experienced staff psychiatrists affiliated with the CTCOCD in order to ensure collaborative care as needed.

Treatment is not time-limited and services are bilingual.

CTCOCD offices are also located in the Ottawa region.
Requests for information treatment
  – or 514-710-7063.


St.Joes Anxiety Treatment and Research Centre (Hamilton)
The Anxiety Treatment and Research Clinic’s (ATRC) mission is to provide excellence and leadership in evidence-based clinical service, education, and research for anxiety disorders.

Comprehensive evaluations and proven treatments for anxiety-related conditions.  Treatments include both medications and effective psychological treatments.  A Physician referral is required to access.

General Referral Form
Paediatric OCD Referral Form


LISTING OF U.S. Residential Treatment Centres -IOCDF

McLean (Boston) & Rogers (Wisconsin) are the two preferred provider centres Canadians can access.  McLean is for ages 16+,  Rogers has programs for ages 8+

Referral & prior approval process REQUIRED by OHIP – Out of Country Program 1-888-359-8807.
OHIP Out of Country – U.S. Preferred Providers: Mental Health Services

“These programs are generally appropriate only for persons who are psychiatrically stable and ready to engage in therapy.”

Mclean OCD Institute

Rogers OCD Centre – Adults
Rogers Adolescent OCD Centre – Ages 12-17
Rogers Child Centre

Rothman Centre (South Florida) – Outpatient Intensive Specialized Treatment
University of South Florida OCD, Anxiety, and Related Disorders Behavioral Treatment Program

Intensive outpatient CBT with exposure and response prevention – the average duration of treatment 3 weeks.     Ronald McDonald House is located on campus for paediatric patients with advanced approval.   (Families travel and stay for 3 weeks to access these specialized services.)

Treatment of Co-Morbid Disorders  – Comprehensive psychiatric and behavioral assessment and treatment of OCD and related disorders such as Tourette/tic disorders, trichotillomania/hair pulling disorder, anxiety disorders, school refusal, selective mutism, misophonia, body dysmorphic disorder, hoarding disorder, and skin picking disorders.  

Specialize in treating these problems in individuals with autism spectrum disorders.
Expertise in the assessment, medical and behavioral treatment for PANS/PANDAS.  


Other Treatment Avenues & Support within Ottawa

The Walk-In Counselling Clinic  – Multiple Locations
Provides immediate counseling services to individuals, couples, and families.  The walk-in sessions are free to all members of the community, with no restrictions based on age or location/address and no need for an appointment.

Youth Services Bureau of Ottawa – Mental Health Services – (613) 729-1000
Mental Health Services Intake Phone: (613) 562-3004

Youth Mental Health Walk-in Clinic (YSB)
Counselling sessions for youth ages 12 to 20, and their parents, whose needs are more immediate.   Tuesdays and Thursdays, 12 noon to 8 pm (last session 6 pm).   2301 Carling Ave

Crossroads Mental Health Walk-in Clinic (12 & under)   613-723-1623 x 232  
Wednesdays 9am to noon * Thursdays noon to 8pm (last appointment at 6:30pm) 1755 Courtwood
 Specialize in behavioral problems such as aggression, impulsivity, poor social skills, anxiety, sadness, depression, fear, and suicidal thoughts.

Parent Lifelines of Eastern Ontario (PLEO)   613 321-3211    1-855-775-7005 Outside Ottawa area
*Telephone Help Line – for help navigating mental health and addictions services*
For parents & caregivers whose children to age 24 are dealing with mental health and/or addiction challenges.  Staffed with parents who also have supported their own children with these challenges.

University of Ottawa Centre for Psychological Services
The Centre for Psychological Services and Research (CPSR) is a training unit of the School of Psychology of the University of Ottawa.   Providing psychological services, in both English and French, to people from the Ottawa-Gatineau area.  There are standard hourly fees, with possible adjustments based on income.

*Individual Therapy for Adolescents and Adults  *Couple Therapy  *Child and Family Services

Universite Saint Paul University  –  613-782-3022
Offering counselling and psychotherapy in English and French.  Services are provided by counselling interns who are supervised by counsellors, psychotherapists and/or psychologists.   Individual, couples, family therapy.   *short wait list  *fees based on what you can afford  *120 counselling interns.

Family Service Centre of Ottawa –  (613) 725-3601
Their Mental Health Program offers a range of counseling services to adults who are living with mental health problems.  Counselling services are offered through individual counselling, couple and/or family counselling, workshops and group programs.


Mental Health Organizations  

National Alliance on Mental Illness  – This link will take you to the Ottawa branch.
They offer a 12-week course to educate and assist families dealing with mental illness.

Centre For Addiction And Mental Health (CAMH)
CAMH is Canada’s largest mental health and addiction teaching hospital located in Toronto. CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.

American Psychiatric Association Healthy Minds

Anxiety Disorders Association of Canada (ADAC)

Community Services  

Causeway Work Centre
Phone: (613) 725-3494
A community economic development organization that provides a range of employment and educational programs and other supports to persons with mental health issues and/or disabilities, and those who are homeless or at risk of becoming so.



ABC News/Nightline – OCD Recovery Program
The Dirty Work of Keeping Obsessive-Compulsive Disorder in Check


Drug Search
A comprehensive resource featuring information on various medications, including prescription and over-the-counter drugs.

About Selective Serotonin Reuptake Inhibitors (SSRI’s) – Wikipedia
A description of common drugs used to treat OCD, anxiety, and depression from