24/7 Crisis Lines

Mental Health Crisis Line
Within Ottawa (613) 722-6914 – Outside Ottawa 1-866-996-0991

The Mental Health Crisis Line is designed to handle mental health crises, including those arising from an identifiable mental illness, by telephone or through a connection to the *Local Crisis Team*  For ages 16+ For yourself, a family member or friend.   Experiencing a serious mental health problem, including situational crisis, psychosis, severe depression or anxiety, or suicidal thoughts (not needing immediate attention). 

The Mental Health Crisis Line provides the most immediate access to a range of crisis services.  These services are designed to support people in their own environment and minimize the need to be hospitalized.


Ottawa Distress Centre
Phone: (613) 238-3311

We answer calls for help at any time of day or night. Our Crisis Line Specialists provide unbiased and non-judgmental support.  All calls are confidential.  If you or someone you know is struggling to cope, we can help.

Accessing Treatment 

*Your link to services within the system is your GP or Paediatrician.  Some Walk-In Clinics will refer.

*The Mental Health Crisis Line can help link to services – including the Mobile Crisis Unit

*The Ottawa Hospital – Civic Campus & Ottawa General have separate Psychiatric Emergency – a mini assessment will be done – medication can be prescribed or modified – a follow up appointment given

*Private Psychologists do not require referral

*Health Care Connects – If you do not have a GP avenue to find.



Listing of all mental health resources in Ottawa.

Canadian Mental Health Association (CMHA)

Mental Health Information & Referral Service (within CMHA)

The MHCSS Intake Workers, along with the staff at CMHA and partner agencies staff, offer information on mental health services, referrals to needed/wanted services, needs assessments, education, advocacy, and consultation to any Ottawa resident.

To access this service, contact the CMHA at (613) 737-7791, 9 am to 5 pm, Monday to Friday, and ask for the Information and Referral staff.

Anxiety Treatment and Research Centre

The Anxiety Treatment and Research Clinic’s (ATRC) mission is to provide excellence and leadership in evidence based clinical service, education and research for anxiety disorders.

Our team of experts offer comprehensive evaluations and proven treatments for anxiety-related conditions. Treatments at the ATRC include both medications and effective psychological treatments. Our interdisciplinary staff is available to consult with your family doctor, psychiatrist and other professionals who are involved in your care.  A physician referral is required to access care at the ATRC.

General Referral Form

Paediatric OCD Referral Form


Private Psychologists

*Private Psychologists are not covered by OHIP.   Private Insurance typically covers.

Ottawa Institute of Cognitive Behavioural Therapy (OICBT)
Phone: (613) 820-9931 Ext.0 – Lisa

Dr. Connie Dalton is developing specialized treatment programming for OCD.   She oversees programs and doctors in supervised practice who have a specific focus in treating OCD.

Home & Community Based Treatment Program – allows ERP therapy to be done “in place”, with flexibility in delivery – multiple visits in time intervals of choice!   Behavioral Aides deliver this service.

Outpatient Intensive Treatment Program  NEW!  This is a comprehensive treatment program involving weekly individual therapy sessions and group education, as well as daily exposure practice.


Other Avenues for Treatment

University of Ottawa Centre for Psychological Services

The Centre for Psychological Services and Research (CPSR) is a training unit of the School of Psychology of the University of Ottawa.   Providing psychological services, in both English and French, to people from the Ottawa-Gatineau area.  There are standard hourly fees, with possible adjustments based on income.

*individual therapy for adolescents and adults  *couple therapy  *child and family services

Universite Saint Paul University

Contact: 613-782-3022      counselling@ustpaul.ca

Offering counselling and psychotherapy in English and French.  Services are provided by counselling interns who are supervised by counsellors, psychotherapists and/or psychologists.   Individual, couples, family therapy.

*short wait list  *fees based on what you can afford  *120 counselling interns

Family Service Centre of Ottawa
Phone: (613) 725-3601
Their Mental Health Program offers a range of counselling services to adults who are living with mental health problems.  Counselling services are offered through individual counselling, couple and/or family counselling, workshops and group programs.

The Walk-In Counselling Clinic

Multiple Locations – Click Link above to Visit Site

The Walk-In Counselling Clinic provides immediate counselling services to individuals, couples, and families.  The walk-in sessions are free to all members of the community, with no restrictions based on age or location/address and no need for an appointment.


Youth Services Bureau of Ottawa

(613) 729-1000      24/7 Crisis Line –  (613) 260-2360

24/7 Crisis Line and Crisis Chat Service

The 24/7 Crisis Line makes sure that youth in crisis — or anyone concerned about them — can talk to someone who understands and wants to help.  Offers supportive listening, crisis counselling, referrals and more, 24 hours a day, 7 days a week, 365 days a year.

Online Chat Service – Thursdays to Sundays, 4 p.m. to 10 p.m.

Mental Health Services Intake Phone:  (613) 562-3004

Mobile Interventions: 7 days a week, 2:00 p.m. to 10 p.m.

Youth Mental Health Walk-in Clinic

Offers single counselling sessions for youth ages 12 to 20, and their parents, whose needs are more immediate.   Tuesdays and Thursdays, 12 noon to 8 pm (last session is at 6 pm).   2301 Carling Ave.

OCD Dedicated Websites

International OCD Foundation
A comprehensive resource for information about OCD.  Annual conference in July/August.

The Canadian Institute for Obsessive Compulsive Disorders
Canadian OCD resource site.

AnxietyBC a leader in developing online, self-help, and evidence-based resources on anxiety and anxiety disorders. Our site provides information to help you understand anxiety, as well as resources and tools to help you manage your anxiety. Our organization is also the developers of the free MindShift™ app which helps youth and young adults manage anxiety, using step-by-step strategies.

Peace of Mind Foundation
OCD resource site by Elizabeth McIngvale – a young woman who has OCD and has become a Psychologist.   Excellent videos and articles.

Steven Phillipson, Psychologist specialized in CBT for OCD since 1986.   Articles, Videos, Discussion of Pure O Treatment.

Anxieties.Com – Reid Wilson
Videos of ERP – Exposure & Response Prevention

CBT self help for OCD Video.   Further self help resources.


Online Support Groups

OCD and Parenting
Affiliated with the OCFoundation. Advice and support from parents. Also has a panel of experts (psychiatrist/psychologist) that you can post a question to. The files section on this website has research papers on treatments and medication, as well as links to many related resources.

For individuals affected by OCD. Family members can also join, and just read posts, this can really help to gain understanding of what a person with OCD goes through. Wonderful psychiatrist and psychologists who answer posts regularly.

OCAA (Obsessive Compulsive Addicts Anonymous) Mens meeting
A 12-step program to treat OCD. Holds a free weekly mens phone meeting on Sunday nights at 7 p.m. Eastern time.

Local Support Groups   

Parent Lifelines of Eastern Ontario (PLEO)      Phone: 613 321-3211    1-855-775-7005

Parents’ Lifelines is a non-profit family support organization for parents and caregivers whose children to age 24 are dealing with mental health and/or addiction challenges.  We are staffed with parents who also have supported their own children with these challenges – we have travelled this journey

*Telephone Help Line – for help navigating mental health and addictions services

*Multiple Parent Support Groups throughout the Ottawa and surrounding region

The Oasis in Kanata

(613) 435-1100     OasisManager@TheOasisKanata.ca

A community outreach program of Glen Cairn United Church that offers inforamation, education, and support for caregivers of people with mental illness, living in Kanata and surrounding area.

Information Sessions –  by mental health specialists and individuals with lived experience.

Workshops & Multi-Week Courses – provided by accredited organizations

Caregivers Matter Support Group Sessions – 1st Monday of the month 7-8:30

Psychiatric Survivors of Ottawa

(613) 567-4379
A non-profit member-driven organization founded in 1991 by a handful of consumer/survivors of the mental health system.PSO members are welcome to gather in our comfortable drop-in centre, where we exchange ideas and information, and enjoy each others company over a cup of tea or coffee


Mental Health Organizations

National Alliance on Mental Illness

This link will take you to the Ottawa branch. They offer a 12 week course to educate and assist families dealing with mental illness.

Centre For Addiction And Mental Health (CAMH)
CAMH is Canada’s largest mental health and addiction teaching hospital, and is located in Toronto. CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.

American Psychiatric Association Healthy Minds

Anxiety Disorders Association of Canada (ADAC)

Doctor Search



College of Psychologists
Record of any complaints registered against someone.

Drug Search

A comprehensive resource featuring information on various medications, including prescription and over-the-counter drugs.

About Selective Serotonin Reuptake Inhibitors (SSRI’s) – Wikipedia
A description of common drugs used to treat OCD, anxiety and depression from Wikipedia.org.

Community Services  

Causeway Work Centre
Phone: (613) 725-3494
A community economic development organization that provides a range of employment and educational programs and other supports to persons with mental health issues and/or disabilities, and those who are homeless or at risk of becoming so.



ABC News/Nightline – OCD Recovery Program
The Dirty Work of Keeping Obsessive-Compulsive Disorder in Check



OCD Types
A comprehensive site describing types of obsessions and compulsions.